Decorfy Policies

At Decorfy, we want your furniture shopping experience to be simple, convenient and stress-free. That's why we offer free standard delivery on eligible orders.

Free Standard UK Delivery

Enjoy FREE standard delivery on all furniture orders across the UK mainland.

- No standard shipping charges.
- No minimum order value.
- Clear delivery estimates before checkout.
- Delivery updates and tracking where available.

Any applicable charges will be communicated before your order is completed.

Order Processing

Orders are processed once payment has been successfully confirmed.

Processing and dispatch times depend on product availability and supplier schedules. Made-to-order and special-order products may require additional preparation time.

Delivery Updates

We will provide delivery updates by email or other available communication methods. Where applicable, our delivery partner will contact you to arrange a suitable delivery appointment.

Delivery Issues

If your order is delayed, missing or arrives damaged, please contact our customer support team. We will investigate and work towards an appropriate solution.

Important Information

Delivery dates are estimates unless a specific date has been confirmed as part of your order agreement.

Our delivery service and shipping charges will always be displayed transparently before checkout.